66zz Privacy Policy

1. Introduction and Purpose

66zz is an online entertainment platform that provides casino games and sports betting services for Bangladeshi users. Protecting your privacy is one of our primary responsibilities. The purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, and how we use and protect it.

This policy should be read alongside our Terms and Conditions, as both documents together define your rights and our obligations. You are requested to read this policy carefully before using any of our services.

2. Information We Collect

66zz collects user information in several ways. This information can broadly be divided into two categories: information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

The information you personally provide during account registration and platform use includes:

• Full name and date of birth (for age verification — minimum 21 years)
• Mobile number and email address
• National ID card or passport number (when identity verification is required)
• Financial transaction details, such as your bKash, Nagad, Rocket, or Upay account number
• Messages and information you provide when contacting our support team

2.2 Information Collected Automatically

When you use the 66zz platform, some information is collected automatically through technical means:

• IP address and device type
• Browser and operating system information
• Time spent on the site and a list of pages visited
• Information collected through cookies and similar tracking technologies
• Game play history and betting records

3. Purpose of Using Your Information

66zz uses collected information only for specific and legitimate purposes. Our main goal is to provide you with a safe, reliable, and convenient service.

3.1 Service Delivery and Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Applying bonuses and promotions
• Providing 24/7 customer support

3.2 Security and Verification

• Verifying user identity and age
• Preventing fraud and dishonest activity
• Maintaining account security
• Identifying suspicious transactions

3.3 Platform Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Planning new features and services

4. Disclosure of Information and Third Parties

66zz may share user information with third parties in limited circumstances and for specific purposes. However, this is always done under strict controls and within necessary limits.

4.1 Payment Processors

Necessary financial information is shared with the relevant payment providers to complete financial transactions via bKash, Nagad, Rocket, Upay, or bank transfer. This information is used solely to process the transaction.

4.2 Technology Service Providers

We work with trusted technology companies for server management, cybersecurity, and software support. These companies are contractually bound to follow our defined privacy standards.

4.3 Legal Obligations

Relevant information may be disclosed in response to lawful requests from law enforcement agencies, court orders, or any other legal obligation. In such cases, 66zz always complies with applicable law.

5. Data Protection and Security

66zz follows industry-standard technical and organisational measures to keep your information secure. Our security framework is structured across multiple layers.

5.1 Encryption Technology

SSL (Secure Socket Layer) encryption is used when accessing the platform and during transactions, protecting your data from third-party interception. When you see a green lock icon in your browser, your connection is secure.

5.2 Access Controls

Only authorised staff have access to user data, and all such access is strictly logged and monitored. Unnecessary access to data is strictly prohibited.

5.3 User Responsibilities

It is your responsibility to keep your account password confidential. Do not share your login details with anyone else. If you notice any suspicious activity, inform our support team immediately.

6. Cookies Policy

The 66zz website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help remember your preferences on your next visit.

• Essential Cookies: Required for basic site functions, such as maintaining your login session.
• Functional Cookies: Remember your language preference and other personal settings.
• Analytical Cookies: Collect statistics about how the site is used, which are used to improve the platform.

Most browsers give you the option to control cookies. However, disabling cookies entirely may limit some site functionality.

7. Data Retention Period

66zz does not retain your personal information longer than necessary. Generally, some information may be kept for a set period even after an account is closed, for the following reasons:

• Fulfilling legal obligations
• Retaining information for dispute resolution
• For fraud prevention and protection purposes
• Maintaining an audit trail of financial transactions

Once the set period has passed, stored information is securely deleted or anonymised so that your identity can no longer be identified.

8. User Rights

While using the 66zz platform, you have certain specific rights over your own data, which we respect and support.

8.1 Right to Access

If you want to know what information we hold about you, contact our support team. We will provide the information on the basis of a secure and verifiable request.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. Keeping your information accurate and up to date is also important for your security.

8.3 Request for Deletion

In certain circumstances, you may request that your personal information be deleted. However, this may not be possible in cases of legal obligations or active disputes.

8.4 Objection to Processing

You may object to specific uses of your information. In such cases, we will evaluate your request and take appropriate action.

9. Responsible Gaming and Data Protection

66zz believes that data protection and the responsible gaming policy go hand in hand in building a safe gaming environment. We use information about your gaming behaviour to identify unusual patterns and to offer support where needed.

If you ever feel that gaming is having a negative effect on your daily life, contact our support team. Any such discussion remains completely confidential.

10. Protection of Minors

66zz provides services only to those aged 21 or above. We do not collect any information from minors, and a strict age verification process is in place to prevent minors from using the platform. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

11. Policy Changes

66zz may update or amend this privacy policy at any time. If any significant changes are made, we will notify you by email or through a notification on the platform. The updated policy will take effect from the date of publication. Your continued use of the platform will be considered as acceptance of the updated policy.

To learn more about the detailed terms of all our services, visit the About Us page, where you will find detailed information about the platform's goals and values.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are available 24 hours a day, 7 days a week in Bengali and English.